Businesses have systems for managing employees, but most still bundle career support (reviews/assessments) in with their HR function which is the wrong place for it.
Career support is more effective when it sits outside HR because employees are more likely to trust and engage with a system that serves their interests rather than one they view as part of the organisation's internal management function.
Signals delivers this through the Career Infrastructure.
The Career Infrastructure provides every employee with a portable account that stays with them throughout their career.
Because it belongs to the employee rather than the employer, it gives the employee a reason to care more about the records it contains.
Employers get a more engaged workforce. When people know their contributions are recognised and that those achievements stay with them, they invest more in their work and their team.
Employees gain control over their work history, a verified, portable record of performance, achievements and skills that moves with them should they decide to leave.
Join thousands of employers future-proofing their workforce by adopting the Career Infrastructure and giving employees a career record they can own and take with them.
This Cookie Policy describes how Signals AC Ltd (“Signals”, “we”, “us”) and our partners use cookies and similar technologies (such as pixel tags and web beacons) on the Signals website and platform (the “Signals Sites”). It should be read together with our Privacy Policy.
A cookie is a small text file placed on your computer or mobile device when you visit a website. It may contain a unique identifier distinguishing your device from others. Cookies allow efficient navigation, remember your preferences, and improve your user experience. “Session cookies” exist only while your browser is open; “persistent cookies” remain until a defined expiry date and can recognise your device on return visits.
In accordance with the Privacy and Electronic Communications Regulations (PECR), we set strictly necessary cookies without consent, as they are essential for the Sites to function. All other cookies (analytics, advertising) are set only with your consent, which you may give, refuse, or withdraw at any time through the cookie banner or the cookie settings link on the Sites.
Strictly necessary cookies. These enable you to navigate the Sites and use their features, including secure areas, login recognition, and form completion. They cannot be switched off.
Analytics cookies. With your consent, we and our analytics providers use cookies to understand how the Sites are used, including pages visited, errors encountered, and visit frequency and duration, in order to improve the Sites and your experience.
Advertising cookies. With your consent, we and third-party partners use cookies to deliver advertisements relevant to you on third-party websites and to measure their effectiveness. These third parties may collect information including your IP address, browser, and pages visited.
We may use tracking technologies to measure the performance of our email campaigns (for example, open rates). You can disable this by turning off HTML or image loading in your email client, and you may unsubscribe from marketing emails at any time using the link provided in each email.
Most browsers allow you to refuse or delete cookies through their settings. Note that blocking or deleting cookies may impair the functioning of parts of the Sites, and that cookie preferences are themselves stored in a cookie, so they must be renewed if you clear cookies, change browser, or change device.
As no uniform standard for “Do Not Track” signals has been adopted, the Signals Sites do not currently respond to such signals.
This Policy was last updated on 7 June 2026. We may amend it by publishing the amended version on the Sites and, where required by law, by providing notice or obtaining consent. Questions regarding this Policy may be submitted via the contact form on the Sites.
Introduction
This Privacy Policy is intended to inform you about the methods we use to collect your personal data, and how we use your data, as well as your rights in terms of the protection of personal data under applicable legislation.
The entity processing and controlling your data is CONVEY Databank Ltd. CONVEY Databank ltd a private limited company incorporated in the United Kingdom at the registered office located at 85 Great Portland Street, First Floor, London, W1W7LT
CONVEY has designated a data protection officer, a “DPO”. You may contact the latter at the following email address: dpo@signals.ac
What Personal Data is processed by CONVEY and How is it collected.
Information provided by you when you register for an account, and whilst using your account is controlled and processed by CONVEY.
For data provided by you about your employees (data subjects);
i. the data used to identify each of your employees, and the data created by you about your employees is controlled by you and processed by CONVEY.
ii. To include the data created by you in the results of a search (a search requested by anyone other than yourself) the data subjects consent will be assumed and CONVEY will take on the responsibilities and liabilities of a controller. In this respect CONVEY will become a second, independent controller of the data.
For what purposes is Personal Data processed.
CONVEY processes your Personal Data in the framework of legitimate interests, deemed necessary to the activity as a provider of services.
How long is your Personal Data kept.
The data we control is kept indefinitely.
Where is Personal Data stored.
The servers used by CONVEY to store your Personal Data are located in the United Kingdom, in the EU and in the USA.
Furthermore, CONVEY may transmit some of your Data to its subcontractors and service providers necessary for carrying out the services. CONVEY ensures that these third-party subcontractors apply an adequate level of protection of personal data. Otherwise, CONVEY will implement appropriate guarantees in order to ensure the protection of your Data, such as using the types of clauses adopted by the European Commission.
Who are the recipients of Personal Data.
Recruiters
Recruiters that are authorised by your employee may access the records created for them by you under the framework of legitimate interest . Such authorisation will be considered received if the recruiter can provide the required personal information necessary to conduct a database search which can only be provided by the employee.
The competent authorities
CONVEY may be required to transfer Personal Data to the competent authorities, such as public authorities.
CONVEY subcontractors
CONVEY may uses the services of subcontractors for carrying out its activities of providing the services that you requested. The subcontractors process your Data only on CONVEY’s instructions and exclusively in the framework of the latter’s activities. Barring express agreement on your part, the subcontractors are not authorised to use your Personal Data for their own behalf.
CONVEY contractually imposes on their subcontractors to comply with the obligations of security and confidentiality, to implement appropriate technical and organisational measures so that data processing is carried out in a manner that complies with applicable regulations and guarantees the protection of your rights. By a request sent to CONVEY, you may obtain a detailed list of the categories of subcontractors involved in processing your Data.
What are your rights concerning your Personal Data.
Right of access.
You have the right to access Data pertaining to you. If you exercise this right, CONVEY will send you a copy of the characteristics of the processing of your Data (the purposes of data processing, the categories of Data in question, etc.). This information will be provided to you in a currently used electronic format. However, you have the possibility of requesting that this information be provided to you in another format, provided that CONVEY is technically capable of providing you the information in the format requested.
You are informed that CONVEY may require the payment of fees based on the administrative costs incurred due to requests for other formats, and additional copies.
Right of rectification.
If you are aware that the Data pertaining to you is inexact or incomplete, you have the right to request this Data be rectified or updated.
Right to be forgotten.
In compliance with applicable regulations, you may request erasure of your Data in the following cases: when it is no longer necessary for the purposes for which it has been collected or processed; when your Data has been subject to illegal processing or when it must be erased to comply with a legal obligation.
However, you may not have the right to erasure of your Data when processing it is necessary to exercise a right regarding the freedom of expression and information, of recognition, of the exercise or defence of legal rights, or for complying with a legal obligation imposed on CONVEY.
Right to restrict data processing.
You have the right to request data processing be restricted in the following cases: if you contest the accuracy of your Personal Data; if processing it is illegal and you wish that this processing of your personal data be restricted rather than erased; if CONVEY no longer needs your Personal Data but it is still necessary for recognition, the exercise of defence of a legal right.
Right to object to data processing.
If you have a legitimate reason, you may object to your Data being processed. When you object to data processing, your Data will no longer be processed for these purposes.
Right of portability of Data.
You have a right of portability of the Data that you have transmitted. You may also receive the Data in a structured format, currently used and readable by machine. You also have the right to request that this Data be transmitted to another data processor, when this is technically possible.
How to exercise your rights.
You may exercise your rights by contacting the Provider of CONVEY with which you are in a relationship according to the terms indicated on their website, or by directly contacting CONVEY at the following address: legal@signals.ac
For any request to exercise your rights, CONVEY may request you provide an official identity document in order to verify that you are the individual to whom the Data subject to the request relates. Responses to your requests will be communicated to you electronically, unless you request they be otherwise communicated. In this case, you must include in your request the form you wish your response to take.
CONVEY undertakes to respond to all requests immediately. You will receive a response in a maximum time frame of one month from the receipt of your request. However, we inform you that this time frame may be extended to two months if your request is particularly complex or given the number of requests. In this case, you will be informed of such an extension and the reasons thereof in a maximum time frame of one month from the receipt of your request.
If CONVEY is not able to respond to your request, you will be informed at the latest in a time frame of one month from the receipt of your request, including the reasons for this. You will then have the possibility of filing a claim with a supervisory authority and to initiate legal proceedings. You are informed that in the event of manifestly unfounded or excessive requests, specifically in terms of their repetitive nature, we may refuse to respond to your requests or require that fees be paid that take into account the administrative costs borne by responding to your requests.
How is your Personal Data secured.
CONVEY implements the appropriate security measures in order to guarantee the protection and confidentiality of your Data, and specifically, to prevent its destruction, loss, alteration, unauthorised disclosure of Data, or unauthorised access of this Data. These security measures specifically consist of encrypting of specific Data, as well as implementing measures that allow for guaranteeing their confidentiality, integrity, availability and constant resiliency in terms of data processing services. Any violation of security that has an impact on your Data and may lead to a heightened risk to your rights and freedoms will be notified to you as soon as possible by the Provider with which you are in a business relationship.
What is the relationship between CONVEY and its 3rd party providers for managing your Personal Data.
Each Provider jointly with CONVEY assumes the responsibility of managing Data. This joint responsibility is contractually established between each Provider and CONVEY. For any request to exercise your right or any claim relating to the above-mentioned data processing, you may first directly address the Provider with which you are in a relationship according to the methods indicated on their site. CONVEY cooperates with each Provider in order to ensure the protection of your Personal Data. You are informed that each of the parties, in their capacity as a data processor, is required to respect the applicable regulation regarding the protection of your Data. Furthermore, CONVEY cooperates with each Provider in order to ensure the highest level of security of your Data and to respond as efficiently as possible to each of your requests.
Modification of the Privacy Policy.
Modifications to the Privacy Policy are published on CONVEY’s website with an indication of the last update.
The website accessible at https://signals.ac/gb (the “Website”) is owned and operated by Signals AC Ltd, a private limited company registered in England and Wales under company number 13704164, with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
Signals AC Ltd is registered with the Information Commissioner’s Office under registration number ZB253038. VAT registration number: 393 5125 86.
The Website is developed and maintained by Signals AC Ltd. Hosting infrastructure is located in the United Kingdom, the European Union, and the United States of America. Details of the safeguards applied to international data transfers are set out in our Privacy Policy.
Unless otherwise stated, all content on the Website, including text, graphics, logos, and software, is the property of Signals AC Ltd or its licensors and is protected by applicable intellectual property laws. No content may be reproduced without prior written consent, except as permitted by law.
Use of the Website and of any account is governed by our Terms and Conditions, which are presented in full during account creation and are available on request at any time.
For support or complaints, please use the contact form on the Website. We will acknowledge complaints promptly and respond within a reasonable period.
Confidentiality Agreement.
This confidentiality agreement is between CONVEY Databank Ltd and you the account holder, its purpose is to outline CONVEYs commitment to your confidentiality.
For the purposes of maintaining the highest levels of privacy CONVEY Databank Ltd undertakes not to disclose any details about the account holder, including confirming ownership of an account without the account holders permission.
In the event that this agreement conflicts with any part of the terms and conditions, the terms and conditions will apply. In the event that this agreement conflicts with any part of the privacy policy, the privacy policy will apply.
This Agreement is governed by, and is to be construed in accordance with, English law. The English Courts will have exclusive jurisdiction to deal with any dispute which has arisen or may arise out of, or in connection with, this Agreement.
Overview
If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions as its authorized representative, in which case the terms “you” or “your” will refer to such entity and its affiliates as well as you. If the legal entity that you represent does not agree with these terms and conditions, you must not accept this Agreement, register, and use or access the Services as an authorized representative.
These terms and conditions are presented by CONVEY Databank Ltd, and are intended
to inform you of the general rules that apply when using CONVEY.
Your use of CONVEY (also referred to herein as the “service”), is
subject to these terms of service. In
order to use the service, you must agree to be bound by these terms of service
(also referred to herein as the “agreement”). If you do not agree to all terms
of this agreement, you may not use the service.
The CONVEY privacy Policy is incorporated herein by
reference. This Agreement governs your use of the CONVEY platform however
accessed, including via an Internet browser, smartphone, tablet, or other
internet connected device.
Additional Terms
Additional services that you agree to receive directly from
or through CONVEY may have specific additional terms that apply (the
“Additional Terms”), and those Additional Terms become part of this Agreement.
Term and Termination
This Agreement will remain in effect for as long as you have
an active account.
CONVEY may suspend your access to the Service and terminate
this Agreement and your use of the Service at any time in the event you materially
breach this Agreement and you do not cure such breach within 30 days of CONVEY
providing you with written notice of such breach (including notice by email). ,
Modification of Service or this Agreement
The Service may be made available in free or paid versions. CONVEY
reserves the right, in its sole discretion, to modify, add, or remove portions
and/or functionality of the Service on a temporary or permanent basis, without
liability to you or any third party.
CONVEY may modify or update this Agreement at any time. In
the event CONVEY determines it is necessary to make a material modification to
this Agreement, you will be notified of such change.
If you are dissatisfied with the terms of this Agreement or
any modifications to this Agreement or the Service, you agree that your sole
and exclusive remedy is to close your account.
Usage Rights; Restrictions;
You shall not, and shall not agree to, and shall not authorize, encourage or permit any third party to conduct any of the following violations:
1) use the Service to upload, transmit or otherwise distribute any content that is unlawful, untruthful, defamatory, harassing, fraudulent, obscene, threatening, abusive, hateful, contains viruses, deemed competitive, or is otherwise objectionable as reasonably determined by CONVEY;
2) use the Service for any fraudulent or inappropriate purpose, or in a manner for which it is not intended to be used (as determined by CONVEY in its sole discretion);
3) Use the service to create records that are nonfactual;
4) Access another account holders personal CONVEY account to view records created about that account holder;
5) Print records, or keep a copy of records created by another user;
6) attempt to decipher, decompile, delete, alter or reverse engineer any of the Software;
7) use any robot, spider, other automated device, or manual process to monitor or copy any content from the Service other than copying or exporting of the Data as contemplated in the documentation; or
8) rent, lease, distribute, or resell the Software, or access or use the Software or Services for developing a competitive solution (or contract with a third party to do so), or remove or alter any of the logos, trademark, patent or copyright notices, confidentiality or proprietary legends or other notices or markings that are on or in the Software or displayed in connection with the Service;
In the event that any of the above restrictions are breached CONVEY will pursue legal channels to recover damages at a rate of £5000 per violation, with all court costs, legal costs and recovery costs being paid by the account holder committing the violation. In the event that the account holder is acting on behalf of another, CONVEY maintains the right to hold that other party equally responsible.
Service
CONVEY shall maintain commercially reasonable
administrative, physical, and technical safeguards for protection of the
Service, and the security of your Data. CONVEY shall not (a) disclose your data
except where necessary for the provision of the main functions for which
account holders login or in the event that a related service is considered
suitable, is compelled by Law or as you expressly authorize in writing, or (b)
access your Data except to provide the Service and prevent or address service
or technical problems, or at your express request in connection with customer
support matters. In the event CONVEY is compelled by Law to disclose your Data,
we will provide you with notice thereof is permitted by law.
Search Credits purchased expire automatically twelve months after the last purchase date.
CONVEY does not have total coverage so not all searches will return a positive result, in which case a search credit will not be deducted.
If you integrate with CONVEY using our API, you must use
efficient programming, which will not cause an excessive number of requests to
be made in too short a period of time, as-determined solely by CONVEY. If this
occurs, CONVEY reserves the right to throttle your API connections or suspend
or terminate your CONVEY account. All connections to the CONVEY servers must be
secure and encrypted to protect the data in transit.
Payment Terms
All fees are exclusive of all taxes or duties imposed by
governing authorities. Other than sales taxes which CONVEY may be required to
collect from you and remit to appropriate taxing authorities, you are solely
responsible for payment of all such taxes or duties.
CONVEY may at any time, upon notice of at least 90 days, or
a longer period if required by Applicable Law, change the price.
Referral payments can be requested when the account balance
reaches the amount specified in the user area, once the request is received the
payment will be made within 5 working days.
Intellectual Property Rights
As between the parties, CONVEY owns and shall retain all
right, title and interest in and to (a) the Software and the Service, including
all intellectual property rights therein, and (b) all transactional and
performance data related to your use of the Service. CONVEY may collect, use and
disclose all such transactional and performance data for its business purposes
(including software use optimization and product marketing) provided that such
use does not reveal your identity, any of your confidential information or any
personally identifiable information that belongs to you or your employees.
Warranties and Limitation of Liability
CONVEY represents, warrants, and covenants as follows: (a)
the Service will perform substantially in accordance with the specifications
generally provided by CONVEY in connection with the Service; (b) the provision of the Service will comply
with all privacy and data protection laws applicable to its business; (c) it
will not sell Personal Information provided by you, and it will retain,
disclose, or use Personal Information provided by you only for purposes of
providing the Service; and (d) any professional services performed for you by CONVEY
will be performed in a professional and workmanlike manner, with the degree of
skill and care that is required by sound professional procedures and practices.
Security Breach
External Breach: In the event of an accidental, unauthorized
or unlawful destruction, loss, alteration, disclosure of, or access to,
personal data (a “Security Breach”), that impacts the personal data you
maintain through the CONVEY® Service, and which is perpetrated by anyone other
than your employees, contractors or agents, upon discovery of such Security
Breach, CONVEY will: (a) initiate remedial actions that are in compliance with
Applicable Law and consistent with industry standards; and (b) in accordance
with Applicable Law, notify you of the Security Breach, its nature and scope,
the remedial actions CONVEY will undertake, and the timeline within which CONVEY
expects to remedy the Security Breach. You will be responsible for fulfilling
your obligations under Applicable Law.
Internal Breach: In the event of a Security Breach, as
defined by Applicable Law, which is perpetrated by your affiliate, employee,
contractor or agent, or due to your failure to maintain your systems, network
or Data in a secure manner, you shall have sole responsibility for initiating
remedial actions and you shall notify CONVEY immediately of the Security Breach
and steps you will take to remedy such breach. In our sole discretion, we may
take any action, including suspension of your access to the Service, to prevent
harm to you, us, the Service, or other third parties. You waive any right to
make a claim against us for losses you incur that may result from our actions.
Indemnification
You agree to indemnify, defend and hold harmless CONVEY, and
its subsidiaries, affiliates, officers, directors, agents, and employees from
and against any costs, damages, expenses (including reasonable attorneys’
fees), judgments, losses and other liabilities (including amounts paid in
settlement) (“Liabilities”) incurred as a result of any third-party action,
claim, demand, proceeding or suit (“Claim”) to the extent arising from or in
connection with (a) your use of the Software and/or Service in violation of
this Agreement, (b) any employment decision or action you take due to
information available through or your use of the Service.
CONVEY agrees to indemnify, defend and hold harmless you,
and your affiliates, officers, agents, and employees from and against any
Liabilities incurred as a result of any third-party Claim to the extent arising
from or in connection with an allegation that your use of the Software and/or
Service in accordance with this Agreement infringes the intellectual property
rights of a third party. Notwithstanding the foregoing, in no event shall CONVEY
have any obligations or liability arising from: (a) use of the Software and/or
Service in a modified form or in combination with materials or software not
furnished by CONVEY, and (b) any User Content, information or Data provided by
you, your end users, or other third parties.
Governing Law; Jurisdiction
This Agreement is governed by, and is to be construed in accordance with, English law. The English Courts will have exclusive jurisdiction to deal with any dispute which has arisen or may arise out of, or in connection with, this Agreement.
.
General Provisions
Entire Agreement. This Agreement encompasses the entire
agreement between you and CONVEY with respect to the subject matter hereof and
supersedes all prior representations, agreements and understandings, written or
oral. No purchase order or other form submitted by you will modify, supersede,
add to or in any way vary the terms of this Agreement.
Severability. If any
part of this Agreement is found invalid or unenforceable by a court of
competent jurisdiction, the remainder of the Agreement shall be interpreted so
as to reasonably effectuate the intention of the parties and shall not affect
the validity and enforceability of any remaining provisions.
No Legal Advice; Reliance. No part of this Agreement is
intended or shall be construed as legal advice. CONVEY shall not be liable for
any errors or omissions in the content of this Agreement or for any actions
taken in reliance thereon.
